Insights

Growth and scale Mid-sized market research firm with 11-50 employees and annual revenue in the 10M-25M range presents a target for upsell of expanded measurement programs, including more complex CX, employee satisfaction, and broad customer feedback analytics.

Geographic reach Field network spanning over 200,000 suggests capability to handle large-scale surveys and multi-site programs, offering cross-regional benchmarking and global expansion services to potential enterprise clients.

Experience leverage Longstanding presence since 1987 and focus on customer experience metrics positions SCM as a credible partner for clients seeking validated methodologies, case-backed improvements, and extended post-implementation support.

Tech enablement Utilizes a mix of established web technologies and data collection tools; opportunity to propose modernization of data pipelines, dashboards, and integration with clients' existing analytics ecosystems.

Competitive positioning Smaller, specialized rivalries compared to larger firms; potential to win mid-market deals by emphasizing personalized service, faster turnover, and highly tailored reporting for customer and employee satisfaction programs.

Similar companies to Sinclair Customer Metrics

Sinclair Customer Metrics Tech Stack

Sinclair Customer Metrics uses 8 technology products and services including iCIMS, Amazon Web Services, Google Hosted Libraries, and more. Explore Sinclair Customer Metrics's tech stack below.

Sinclair Customer Metrics's Email Address Formats

Sinclair Customer Metrics uses at least 5 email formats:
Sinclair Customer Metrics Email FormatsExamplePercentage
FLast@scmcontact.comJDoe@scmcontact.com
100%
First@sinclair.orgJohn@sinclair.org
95%
FLast@sinclair.orgJDoe@sinclair.org
5%
FLast@sinclaircustomermetrics.comJDoe@sinclaircustomermetrics.com
78%
First@sinclaircustomermetrics.comJohn@sinclaircustomermetrics.com
22%

Frequently Asked Questions

What is Sinclair Customer Metrics's phone number?

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You can contact Sinclair Customer Metrics's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Sinclair Customer Metrics's official website and social media links?

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Sinclair Customer Metrics's official website is sinclaircustomermetrics.com and has social profiles on LinkedIn.

How much revenue does Sinclair Customer Metrics generate?

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As of August 2026, Sinclair Customer Metrics's annual revenue is estimated to be $10M - $25M.

What is Sinclair Customer Metrics's NAICS code?

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Sinclair Customer Metrics's NAICS code is 54191 - Marketing Research and Public Opinion Polling.

How many employees does Sinclair Customer Metrics have currently?

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As of August 2026, Sinclair Customer Metrics has approximately 44 employees across 2 continents, including North America and Europe. Key team members include Vice President: S. B., Customer Service Evaluator: D. D. and Independent Contractor: J. V. J. C. Explore Sinclair Customer Metrics's employee directory with LeadIQ.

What industry does Sinclair Customer Metrics belong to?

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Sinclair Customer Metrics operates in the Market Research industry.

What technology does Sinclair Customer Metrics use?

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Sinclair Customer Metrics's tech stack includes iCIMS, Amazon Web Services, Google Hosted Libraries, Google Workspace, Webflow, Piwik PRO Core, jQuery Waypoints and prettyPhoto.

What is Sinclair Customer Metrics's email format?

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Sinclair Customer Metrics's email format typically follows the pattern of FLast@scmcontact.com. Find more Sinclair Customer Metrics email formats with LeadIQ.

When was Sinclair Customer Metrics founded?

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Sinclair Customer Metrics was founded in 1987.
Sinclair Customer Metrics logo

Sinclair Customer Metrics

Market ResearchTexas, United States11-50 Employees

Sinclair Customer Metrics is a market research firm based in San Antonio, Texas, that specializes in measuring and analyzing customer and employee experiences. Founded in 1987, it draws on decades of measurement and consulting expertise to tailor programs that capture feedback on customer service, customer satisfaction, and workforce sentiment.

Its work centers on gathering, analyzing, and reporting metrics that inform management decisions and performance improvement. Supported by a field network spanning more than 200,000 locations, the firm can accommodate programs of varying scale across the United States and abroad. The goal is to provide structured feedback and reporting tools that help organizations monitor and enhance customer interactions and employee satisfaction.

Section iconCompany Overview

Phone number
NAICS Code
54191 - Marketing Research and Public Opinion Polling
Founded
1987
Employees
11-50

Section iconFunding & Financials

  • $10M - $25M

    Sinclair Customer Metrics's revenue is estimated to be in the range of $10M - $25M

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