S&G Response Email Format

InsuranceEngland, United Kingdom51-200 Employees

Based in Wilmslow in the North West region of England, S&G Response provides outsourced claims management solutions for insurers, corporate fleets, brokers, vehicle manufacturers, and third-party claims administrators. The business handles a high volume of motor claims each month and uses a hub-and-spoke operating model centered on a single claims handler guiding each case from start to finish. By managing the full life cycle in-house and tailoring solutions to each client, it aims to streamline claims handling and control costs for its customers.

It has access to a large UK repair network, including more than 150,000 vehicles across 450 locations, supported by 177 repairers for standard claims and a dedicated HGV network of 55 repairers for heavier vehicles, enabling continuous mobility solutions. The firm is regulated by the Financial Conduct Authority and the Claims Management Regulator and holds Investors in People Gold Standard recognition. In December 2024, S&G Response announced a partnership with The Children's Adventure Farm Trust to support its toy-collection initiative for children.

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