saleschat.co
Technology, Information and InternetCalifornia, United States11-50 Employees
saleschat.co provides a 24/7 live chat service that handles sales and customer support directly on client websites. By deploying live agents around the clock, the service seeks to engage site visitors in real time and improve conversion rates. Industry data cited by the company indicates that a large share of e-commerce carts are abandoned, and live chat can increase the probability of a purchase by 40% to 60%. Based in San Francisco, California, the company operates within the technology, information and internet sector. It comprises a small to mid-sized team and targets businesses seeking continuous on-site engagement to drive sales and provide support. These services address the challenge of missed opportunities when shoppers abandon carts or delay making contact.