Safaricom PLC Employee Directory

TelecommunicationsNairobi, Kenya10001+ Employees

Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. 

With over 29 Million subscribers and an estimated market share of 67%, the Company has the widest modern mobile network coverage in Kenya and prides in its experienced shareholders, attractive tariffs, a nationwide network of effective dealers, high caliber staff and management enabling it to maintain its position as the region’s mobile market leader.

M-PESA has over 23 million subscribers, supported by a nationwide agent network of over 156,000 outlets. M-PESA is the world's most developed biggest mobile payment system.

Facts about Safaricom
•	Employs over 5,500 staff directly and over 500,000 indirectly
•	Has approximately 4,945 network sites across the country
•	50% of employees and 32% of senior management working at Safaricom are women.
•	Has the largest call center in Sub-Saharan Africa

Our people are our most valuable asset and are key to the achievement of our vision of transforming lives. This is reflected in our commitment to creating a working environment that supports our staff. We offer employees a wellness programme, crèche facilities, access to subsidized gym facilities, leisure amenities, regular social events, competitive salaries and career opportunities.

We give back to the society through the Safaricom Foundation. Since inception, the foundation has disbursed 2 billion shillings in different initiatives that provide sustainable community-based solutions, contributing towards Kenya’s development agenda, and the Millennium Development Goals.

Safaricom is a key member and supporter of the B Team and the B Team – Africa, alliances of business leaders who are committed to responsible and sustainable business practices.

Find Safaricom PLC employees' phone numbers or email addresses

Safaricom PLC Global Highlights

Location
Employees

Africa
9.1K

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  • Kenya
    8.9K
  • Ethiopia
    142
  • South Africa
    10
  • Nigeria
    5
  • Uganda
    3
  • Ghana
    2
  • Egypt
    2
  • Tanzania
    2
  • Somalia
    2
  • Algeria
    2
  • Morocco
    1
  • Cameroon
    1
  • Zimbabwe
    1
  • Madagascar
    1
  • Mali
    1
  • South Sudan
    1
  • Niger
    1

North America
75

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  • United States Of America
    66
  • Canada
    9

Asia
43

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  • United Arab Emirates
    15
  • India
    8
  • Qatar
    7
  • Saudi Arabia
    5
  • Thailand
    2
  • China
    1
  • Pakistan
    1
  • Kazakhstan
    1
  • Kuwait
    1
  • Cambodia
    1
  • Sri Lanka
    1

Europe
40

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  • United Kingdom Of Great Britain And Northern Ireland
    20
  • Norway
    4
  • Belgium
    3
  • Germany
    3
  • Italy
    2
  • Netherlands
    1
  • Sweden
    1
  • Hungary
    1
  • Spain
    1
  • Slovakia
    1
  • Poland
    1
  • Denmark
    1
  • Ireland
    1

Oceania
3

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  • Australia
    3

South America
1

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  • Argentina
    1

Safaricom PLC's Leadership

  • Stylized image of a person
    M. N.
    Chief Executive Officer
    Phone icon
  • Stylized image of a person
    J. B.
    Cto
    Phone icon
  • Stylized image of a person
    W. M.
    Cio
    Phone icon
  • Stylized image of a person
    N. F.
    Chief Human Resources Officer
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  • Stylized image of a person
    E. M. W.
    Chief Financial Services Officer
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  • Stylized image of a person
    D. P.
    Chief Financial Officer
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  • Stylized image of a person
    C. K.
    Chief Enterprise Business Officer
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  • Stylized image of a person
    F. A.
    Chief Consumer Business Officer
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Safaricom PLC Employee Metrics

100%
50%
0%
2025
2024
  • Engineering
  • Customer Success
  • Sales
  • Analytics
  • Information Technology
  • Other
  • Operations

Contact profiles from Safaricom PLC

Name
Title
Contact Info
Location
Last Update
  • Stylized image of a person
    P. N. C.
    Group Chief Executive Officer
    Phone icon
    Nov 09, 2025
  • Stylized image of a person
    N. F.
    Chief Human Resources Officer
    Phone icon
    Sep 19, 2025
  • Stylized image of a person
    E. M. W.
    Chief Financial Services Officer
    Phone icon
    Nov 13, 2025
  • Stylized image of a person
    D. P.
    Chief Financial Officer
    Phone icon
    Oct 18, 2025
  • Stylized image of a person
    P. G.
    Strategic Business Execution Lead (head), Ceo's Office
    Phone icon
    Kenya
    Nov 11, 2025
  • Stylized image of a person
    F. O.
    Acting Chief Enterprise Business Officer
    Phone icon
    Sep 29, 2025
  • Stylized image of a person
    M. C.
    Acting Chief Channels Officer
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    Nov 04, 2025
  • Stylized image of a person
    A. K. M.
    Chairman
    Phone icon
    Kenya
    Oct 26, 2025
  • Stylized image of a person
    C. K.
    Chief Enterprise Business Officer
    Phone icon
    Kenya
    Jul 14, 2025
  • Stylized image of a person
    J. M.
    Group Chief Technology & Information Officer
    Phone icon
    Nov 05, 2025

Frequently Asked Questions

What is Safaricom PLC known for?

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Safaricom PLC was founded in 1997 operates in the Telecommunications industry. The company's main headquarters is located in Waiyaki Way, Westlands Nairobi, Nairobi P.O. Box 66827, 00800, Nairobi KE. Explore Safaricom PLC's company overview page for more information.

What is Safaricom PLC's most common email format?

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Safaricom PLC employees' email format typically follows the pattern of . Trying to find reliable and up-to-date employee contact data? Find more Safaricom PLC email formats with LeadIQ.

How many employees does Safaricom PLC have currently?

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Safaricom PLC has approximately 16K employees as of October 2025. These team members are located across 6 continents, including AfricaNorth AmericaAsia.

Who are Safaricom PLC's key employees and leadership?

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As of October 2025, Safaricom PLC's key employees include:

  • Chief Executive Officer: M. N.
  • Cto: J. B.
  • Cio: W. M.
  • Chief Human Resources Officer: N. F.
  • Chief Financial Services Officer: E. M. W.

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