Cybersecurity exposure The council experienced a major cyberattack in December 2025 and coordinated cyber incidents targeting shared IT infrastructure in late 2025, indicating heightened need for robust security, incident response, and data protection services.

Digital modernization Current tech stack includes Cloudflare, Dynamics 365 CE, Azure DNS, and Microsoft Office tools, suggesting opportunities to offer integrated security, cloud-first modernization, IT optimization, and vendor-agnostic managed services.

Growth plays Housing and Social Investment and plans to build more social housing point to ongoing capital programs, construction management, facilities maintenance, and property services opportunities with software, project management, and asset management solutions.

Public‑public partnerships Active partnerships with organizations like Bikeworks and Westway imply appetite for cross-agency collaboration platforms, community engagement tech, and grant/program management solutions.

Digital public services Large resident base and emphasis on safe, greener, fairer services indicate demand for customer experience optimization, digital service delivery, and data analytics to improve resident outcomes and operational efficiency.