Rivet CX Group Employee Directory

Design ServicesNew York, United States2-10 Employees

Rivet CX Group is a small design services firm based in Pittsford, New York. The company focuses on customer experience work, developing engaging digital experiences that tie user research to business objectives through highly interactive prototypes. These prototypes help secure buy-in from executives and customers and speed up development by producing clearer documentation.

Its clients are organizations seeking to translate customer insights into actionable plans and to reduce ambiguity in product and service initiatives. Operating within the design services field, Rivet CX Group emphasizes prototyping tied to research to facilitate faster decision-making, quicker time-to-market, and improved customer engagement, contributing to better business outcomes.

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