Insights

Innovative AI Solution Riptide's AI Customer Advocate, Ripley, offers a unique approach to customer support by navigating complex systems and collaborating with human agents to deliver resolution, providing a compelling value proposition for organizations seeking to enhance customer satisfaction and reduce support costs.

Strong Market Growth The company has demonstrated significant traction with recent high-profile partnerships, including the Auto Club Group, indicating growing demand for intelligent customer advocacy solutions across industries such as automotive and logistics.

Expanding Service Capabilities Recent launches like Delivery Copilot and integration with last-mile delivery platforms highlight Riptide's focus on logistics and delivery sectors, opening opportunities to target companies with complex service and delivery operations seeking automation and efficiency.

Robust Financial Profile With estimated revenues between 10 million and 25 million dollars, Riptide presents an attractive opportunity for partners interested in scaling AI-driven customer service solutions within growing organizations.

Cutting-Edge Technology Stack Utilizing advanced APIs and integration with popular platforms like HubSpot and Cloudflare, Riptide is well-positioned to deliver seamless, scalable AI solutions, making it a target for tech-forward enterprises aiming to innovate their customer engagement strategies.

Riptide Tech Stack

Riptide uses 8 technology products and services including Google Fonts API, JSS, Goober, and more. Explore Riptide's tech stack below.

  • Google Fonts API
    Font Scripts
  • JSS
    Javascript Frameworks
  • Goober
    Javascript Libraries
  • FancyBox
    Javascript Libraries
  • HubSpot
    Marketing Automation
  • Plaid
    Payment Processing
  • Cloudflare Bot Management
    Security
  • Facebook Widget
    Widgets

Riptide's Email Address Formats

Riptide uses at least 1 format(s):
Riptide Email FormatsExamplePercentage
First@riptidehq.comJohn@riptidehq.com
63%
First.Last@riptidehq.comJohn.Doe@riptidehq.com
31%
FirstLast@riptidehq.comJohnDoe@riptidehq.com
6%

Frequently Asked Questions

Where is Riptide's headquarters located?

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Riptide's main headquarters is located at 846 Harrison Street Suite 200 San Francisco, California 94107 United States. The company has employees across 2 continents, including North AmericaAsia.

What is Riptide's official website and social media links?

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Riptide's official website is riptidehq.com and has social profiles on LinkedIn.

What is Riptide's NAICS code?

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Riptide's NAICS code is 5415 - Computer Systems Design and Related Services.

How many employees does Riptide have currently?

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As of June 2026, Riptide has approximately 16 employees across 2 continents, including North AmericaAsia. Key team members include Vice President Of Product: S. L.Head Of Artificial Intelligence: C. W.Co-Founder & Cto: A. S.. Explore Riptide's employee directory with LeadIQ.

What industry does Riptide belong to?

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Riptide operates in the Technology, Information and Internet industry.

What technology does Riptide use?

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Riptide's tech stack includes Google Fonts APIJSSGooberFancyBoxHubSpotPlaidCloudflare Bot ManagementFacebook Widget.

What is Riptide's email format?

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Riptide's email format typically follows the pattern of First@riptidehq.com. Find more Riptide email formats with LeadIQ.

When was Riptide founded?

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Riptide was founded in 2019.

Riptide

Technology, Information and InternetCalifornia, United States11-50 Employees

Riptide: Inventors of the AI Customer Advocate. 

Riptide envisions a world free of customer support, where AI Customer Advocacy delivers perfect outcomes for every customer, every time. 

We’re redefining what AI means for customer service, field operations, and delivery experiences. AI Customer Advocacy is a new category of enterprise AI where agents don’t frustrate, they champion customer needs by working across your existing systems and human teams to meet objectives. 

In a world where service complexity is rising and customer expectations are higher than ever, traditional AI agents fall short—automating canned responses and deadends rather than resolving issues with care and coordination. Riptide exists to change that.

Our patented flagship product, Ripley, is the industry’s first AI Customer Advocate. Unlike scripted bots or knowledge-base search agents, Ripley champions the customer—navigating systems, collaborating with human experts, and resolving real-world issues through intelligent orchestration and simultaneous, multiparty communications.

The results speak for themselves:
✅ 10x faster response times
✅ 50% reduction in handle time
✅ 4%+ lift in CSAT
✅ 20% improvement in human agent retention

To learn how Riptide can transform your customer communications and engagement, visit www.riptidehq.com.

Section iconCompany Overview

Headquarters
846 Harrison Street Suite 200 San Francisco, California 94107 United States
NAICS Code
5415 - Computer Systems Design and Related Services
Founded
2019
Employees
11-50

Section iconFunding & Financials

  • $10M$25M

    Riptide's revenue is estimated to be in the range of $10M$25M

Section iconFunding & Financials

  • $10M$25M

    Riptide's revenue is estimated to be in the range of $10M$25M

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