Strategic Partnerships Rimrock is a Microsoft Dynamics Gold Certified ERP and Silver Certified CRM partner with over 20 years of experience, a strong track record in ERP and CRM implementations, and recent product extensions. This combination suggests cross-sell opportunities between existing ERP/CRM services and new product lines like FIELDBOSS and Elevator 365 for field service and elevator maintenance sectors.

Industry Focus The new products FIELDBOSS and Elevator 365 target specific industries (field service and property management). Sales efforts can be aligned to these sectors, leveraging Rimrock’s Dynamics expertise to position integrated field service and asset maintenance solutions as value multipliers for customers in real estate, facilities management, and multi-site operations.

North American Reach Headquartered in Toronto with a New York City office and clients across North America, Rimrock presents opportunities for cross-border engagements, managed service offerings, and region-specific deployment capabilities that can be scaled for national accounts and multi-region enterprises.

Customer Excellence High customer satisfaction ratings from Microsoft underscore a strong services reputation. This opens doors for expansion through renewals, larger deployments, and premium support contracts, as well as referrals to mid-market firms seeking reliable Dynamics-based digital transformation.

Growth and Mobility Revenue range indicates a small to mid-sized business with growth potential. Engaging in strategic initiatives such as Azure-based Dynamics GP deployments, ERP/CRM optimization, and field service/asset management integrations can drive additional project-based and recurring revenue streams.