RefundPros
IT Services and IT ConsultingBritish Columbia, Canada11-50 Employees
RefundPros is an IT services and consulting firm based in Kelowna, British Columbia, that specializes in recovering revenue for ecommerce businesses. Since 2016, the company helps sellers on platforms such as Amazon FBA, Amazon Vendor, and Walmart Fulfillment identify gaps where reimbursements for lost or mishandled inventory and incorrect fees are missed or delayed, and then pursues those refunds on their behalf. In addition to inventory-related reimbursements, RefundPros assists with refunds from carriers for late deliveries, service failures, and billing errors, potentially recovering a significant portion of shipping spend. The firm operates through a proprietary process supported by a team of experts to identify eligible claims, track progress, and credit refunds directly to the relevant accounts, with commissions invoiced on recovered amounts. The target market comprises ecommerce operators seeking to optimize cash flow and inventory availability without changing existing workflows.