Insights

Instant refund value Refundid enables instant refunds for online returns, a feature that can be leveraged as a selling point to retailers seeking to boost conversion rates and post-purchase trust, especially with customers who check returns policies before purchasing.

Data driven reducs The platform provides analytics to reduce return rates and improve customer retention, offering a cross-sell opportunity to retailers by highlighting at-risk segments and optimizing post-purchase experiences.

Retail network With over 200 retailers across Australia, the USA, and New Zealand, Refundid presents a scalable partnership opportunity for sales teams to bundle value propositions and expand into new geographies.

Trust and policy As a trust badge that signals stress-free post-purchase experiences, Refundid can be positioned to e-commerce teams prioritizing policy clarity and shopper confidence to reduce cart abandonment.

Tech and integrations Existing tech stack partners (Shopify, Stripe, PayPal, HubSpot, etc.) create easy integration pathways; sales motions can target mid-market retailers already using these platforms for faster onboarding.

Refundid Tech Stack

Refundid uses 8 technology products and services including Facebook Pixel, Postman, Google Workspace, and more. Explore Refundid's tech stack below.

  • Facebook Pixel
    Analytics
  • Postman
    Data Management Platforms
  • Google Workspace
    Email
  • Google Maps
    Maps
  • PWA
    Miscellaneous
  • AfterPay
    Payment Processing
  • Stripe
    Payment Processing
  • Facebook
    Widgets

Refundid's Email Address Formats

Refundid uses at least 1 format(s):
Refundid Email FormatsExamplePercentage
First@refundid.comJohn@refundid.com
96%
First.Last@refundid.comJohn.Doe@refundid.com
4%

Frequently Asked Questions

What is Refundid's official website and social media links?

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Refundid's official website is refundid.com and has social profiles on LinkedInCrunchbase.

How much revenue does Refundid generate?

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As of July 2026, Refundid's annual revenue is estimated to be $1M - $10M.

What is Refundid's NAICS code?

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Refundid's NAICS code is 5112 - Software Publishers.

How many employees does Refundid have currently?

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As of July 2026, Refundid has approximately 19 employees across 5 continents, including OceaniaEuropeNorth America. Key team members include Head Of Commercial: M. T.Co-Founder & Cpo: J. A.Co-Founder & Cto: I. K.. Explore Refundid's employee directory with LeadIQ.

What industry does Refundid belong to?

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Refundid operates in the Software Development industry.

What technology does Refundid use?

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Refundid's tech stack includes Facebook PixelPostmanGoogle WorkspaceGoogle MapsPWAAfterPayStripeFacebook.

What is Refundid's email format?

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Refundid's email format typically follows the pattern of First@refundid.com. Find more Refundid email formats with LeadIQ.

How much funding has Refundid raised to date?

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As of July 2026, Refundid has raised $26M in funding. The last funding round occurred on Jul 18, 2022 for $12M.
Refundid logo

Refundid

Software DevelopmentNew South Wales, Australia11-50 Employees

Refundid is a mid-sized software development company based in Sydney, New South Wales, that provides returns management solutions for retailers. Its platform offers multiple return options, including an instant refund that is initiated within seconds of a return being lodged online, with no risk to the retailer. The service is used by more than 200 retailers across Australia, the USA, and New Zealand, including brands such as Country Road Group, Adore Beauty, Princess Polly, PE Nation, DISSH, and Culture Kings. 

By combining data and analytics with automation and customer visibility, Refundid helps retailers reduce return rates, lower customer service inquiries, and streamline warehousing processes. The company notes that more than 76% of shoppers review returns policies before purchasing, underscoring the role of post-purchase experiences in online retail, and it has pursued partnerships such as a 2021 collaboration with Between The Flags to offer instant refunds.

Section iconCompany Overview

NAICS Code
5112 - Software Publishers
Employees
11-50

Section iconFunding & Financials

  • $26M

    Refundid has raised a total of $26M of funding over 3 rounds. Their latest funding round was raised on Jul 18, 2022 in the amount of $12Mas a seed.

  • $1M - $10M

    Refundid's revenue is estimated to be in the range of $1M - $10M

Section iconFunding & Financials

  • $26M

    Refundid has raised a total of $26M of funding over 3 rounds. Their latest funding round was raised on Jul 18, 2022 in the amount of $12Mas a seed.

  • $1M - $10M

    Refundid's revenue is estimated to be in the range of $1M - $10M

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