Acquisition Opportunity Post-acquisition integration play for Avtex customers: QoS Telesys specialization in multisite and call center solutions aligns with Avtex’s client base, offering cross-sell of SIP, VoIP, and mobility-focused telecom equipment and services to enhance unified communication deployments.

Small Firm Advantage As a small specialized shop with agile services, target mid-market contact centers seeking cost-effective, future-proof telecom infrastructure and ongoing maintenance for Nortel, Avaya, and Interactive Intelligence equipment.

SIP and VoIP Focus Position QoS Telesys as a cost-optimization partner for customers migrating to or expanding SIP and VoIP-based contact center solutions, emphasizing mobility, reliability, and scalable, multisite deployment.

Growth Through Partnerships Leverage ecosystem connections with platforms and tools (WordPress, HubSpot, Microsoft 365) to offer bundled communications workflows, customer service automation, and enhanced CRM integration for improved sales velocity and cross-channel support.

Financial Benchmark With revenue in the mid single digits to low double digits range and a focused service footprint, pursue deals in regional enterprises and growing mid-market firms needing targeted call center equipment services and ongoing support.