Puzzel Email Format
IT Services and IT ConsultingOslo, Norway201-500 Employees
Puzzel is a mid-sized IT services and consulting company based in Oslo, Norway. Its core offering is a cloud-based customer experience platform that blends contact-centre functionality with self-service and AI to manage both automated and human interactions within a single system. The platform is designed to help organizations deliver consistent, high-quality customer service across channels. In Europe, Puzzel is positioned as a leading CCaaS provider with industry recognition for innovation. In August 2024, it announced the acquisition of SupWiz, an enterprise-grade omnichannel AI platform, as part of expanding its AI-powered CX capabilities.