Insights

Digital CX Growth Probe CX is a large global CX player with a digitally-powered, people-first approach and ongoing expansion through acquisitions and partnerships. This signals ongoing opportunities to offer scalable CX tech, automation, and workforce transformation services to prospective clients across multiple industries.

Automation Opportunity Recent AVA AI Agent launches and Convai partnership indicate a strategic emphasis on intelligent automation and AI-enabled CX. Sales teams can position advanced bot and automation solutions to clients seeking cost reduction, faster response times, and improved self-service experiences.

Industry Footprint Operating across more than 11 industries with a 40+ year track record and recognition from ComputerWorld and ISG, Probe CX has credibility in diversified sectors. This opens cross-sell avenues to existing clients and targeted outreach to industry verticals with complex customer journeys.

Security & Compliance The tech stack includes ISO and ISO/IEC 27001 certifications, indicating a strong emphasis on information security and compliance. This can be leveraged when engaging enterprise prospects with stringent data governance and regulatory requirements.

Scale & Talent With a global team of over a thousand employees and active recruitment, Probe CX presents a robust capability to support large, long-term CX transformations. Sales opportunities exist for large-scale outsourcing deals, managed services, and workforce transformation programs.

Similar companies to Probe CX

Probe CX Tech Stack

Probe CX uses 8 technology products and services including Looker, Veeam, Zendesk, and more. Explore Probe CX's tech stack below.

Looker
Analytics
Veeam
Backup And Recovery
Zendesk
Documentation Tools
NetSuite
E-commerce
Google Cloud
Infrastructure As A Service
ServiceNow
Miscellaneous
Sprout Social
Social Media Marketing Software
Adobe Creative Suite
Visualisation Software

Media & News

Probe CX's Email Address Formats

Probe CX uses at least 2 format(s):

Probe CX Email Formats	Example	Percentage
First.Last@probegroup.com.au	John.Doe@probegroup.com.au	98%
FirstLast@probegroup.com.au	JohnDoe@probegroup.com.au	1%
FirstMiddleLast@probegroup.com.au	JohnMichaelDoe@probegroup.com.au	1%
First.Last@probecx.com	John.Doe@probecx.com	96%
Last@probecx.com	Doe@probecx.com	4%

Frequently Asked Questions

What is Probe CX's official website and social media links?

Probe CX's official website is probecx.com and has social profiles on LinkedIn.

How much revenue does Probe CX generate?

As of July 2026, Probe CX's annual revenue is estimated to be $50M - $100M.

What is Probe CX's NAICS code?

Probe CX's NAICS code is 5416 - Management, Scientific, and Technical Consulting Services.

How many employees does Probe CX have currently?

As of July 2026, Probe CX has approximately 4.6K employees across 5 continents, including OceaniaAsiaNorth America. Key team members include Chief Technology & Digital Officer: R. K.Chief Operations Officer: A. B.Vice President Operations: S. S.. Explore Probe CX's employee directory with LeadIQ.

What industry does Probe CX belong to?

Probe CX operates in the Outsourcing and Offshoring Consulting industry.

What technology does Probe CX use?

Probe CX's tech stack includes LookerVeeamZendeskNetSuiteGoogle CloudServiceNowSprout SocialAdobe Creative Suite.

What is Probe CX's email format?

Probe CX's email format typically follows the pattern of First.Last@probegroup.com.au. Find more Probe CX email formats with LeadIQ.

When was Probe CX founded?

Probe CX was founded in 1979.

Probe CX

Q: What is Probe CX's official website and social media links?

Probe CX's official website is probecx.com. Probe CX has social profiles on LinkedIn.

Q: How many employees does Probe CX have currently?

Probe CX has approximately 4.6K employees.

Q: What technology does Probe CX use?

Probe CX's tech stack includes Visual Studio Code, Bootstrap, XTRA, Google Forms, Blackline.

Q: What is Probe CX's NAICS code?

Probe CX's NAICS code is 5416 (Management, Scientific, and Technical Consulting Services).

Outsourcing and Offshoring ConsultingVictoria, Australia1001-5000 Employees

Probe CX is a global customer experience organization that focuses on digitally enabled interactions and the effective combination of people and technology to support CX transformation. As part of Probe Group, it serves clients across more than 11 industries and seeks to unlock untapped CX value. Headquartered in Melbourne, Victoria, Australia, the firm draws on more than four decades of experience delivering CX solutions and operates with a sizable workforce.

Its offerings span managed and outsourced services, intelligent automation, and workforce transformation to design end-to-end CX solutions that address the needs of clients, their employees, and customers. A recent development includes the May 2026 partnership with Convai to launch the AVA AI Agent, reflecting ongoing innovation in its CX capabilities.