Insights

Strong Industry Recognition Probe CX has received multiple awards and recognitions, including being named one of the Best Places to Work in IT and leader in Customer Experience Services, which highlights their reputation for excellence and innovation in CX solutions.

Expanding Market Presence With a broad client base across more than 11 industries and recent acquisitions like Innovior, Probe CX demonstrates growth and a focus on expanding its service offerings in automation, AI, and consulting, presenting upsell opportunities.

Digital & Technology Focus Leveraging a modern tech stack including Databricks, Kubernetes, and automation tools, Probe CX emphasizes digitally-enabled customer experiences, opening avenues to offer enhanced technology integrations and digital transformation services.

Financial Stability & Growth With revenue estimated between $50M and $100M and a strategic focus on scalable, end-to-end CX solutions, Probe CX is positioned as a stable partner capable of larger, enterprise-level projects and long-term collaborations.

Leadership & Expertise Led by experienced professionals and recognized as a Customer Experience Management Leader in APAC, Probe CX is ideal for engaging with clients seeking expert advisory, strategic outsourcing, and innovative CX transformations.

Similar companies to Probe CX

Probe CX Tech Stack

Probe CX uses 8 technology products and services including html5media, GDPR, ISO/IEC 27001, and more. Explore Probe CX's tech stack below.

  • html5media
    Audio, Video, Graphics
  • GDPR
    Certificates
  • ISO/IEC 27001
    Governance, Risk And Compliance
  • OAuth
    Identity And Access Management
  • Google My Business
    Miscellaneous
  • Python
    Programming Languages
  • Google Tag Manager
    Tag Management
  • Articulate Rise 360
    Web Frameworks

Media & News

Probe CX's Email Address Formats

Probe CX uses at least 2 format(s):
Probe CX Email FormatsExamplePercentage
First.Last@probegroup.com.auJohn.Doe@probegroup.com.au
98%
FirstLast@probegroup.com.auJohnDoe@probegroup.com.au
1%
FirstMiddleLast@probegroup.com.auJohnMichaelDoe@probegroup.com.au
1%
First.Last@probecx.comJohn.Doe@probecx.com
95%
Last@probecx.comDoe@probecx.com
5%

Frequently Asked Questions

Where is Probe CX's headquarters located?

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Probe CX's main headquarters is located at 485 la Trobe Street Melbourne, Victoria 3000 Australia. The company has employees across 5 continents, including OceaniaAsiaNorth America.

What is Probe CX's official website and social media links?

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Probe CX's official website is probecx.com and has social profiles on LinkedIn.

What is Probe CX's NAICS code?

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Probe CX's NAICS code is 5416 - Management, Scientific, and Technical Consulting Services.

How many employees does Probe CX have currently?

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As of June 2026, Probe CX has approximately 4.5K employees across 5 continents, including OceaniaAsiaNorth America. Key team members include Chief Technology & Digital Officer: R. K.Chief Operations Officer: A. B.Vice President Operations: S. S.. Explore Probe CX's employee directory with LeadIQ.

What industry does Probe CX belong to?

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Probe CX operates in the Outsourcing and Offshoring Consulting industry.

What technology does Probe CX use?

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Probe CX's tech stack includes html5mediaGDPRISO/IEC 27001OAuthGoogle My BusinessPythonGoogle Tag ManagerArticulate Rise 360.

What is Probe CX's email format?

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Probe CX's email format typically follows the pattern of First.Last@probegroup.com.au. Find more Probe CX email formats with LeadIQ.

When was Probe CX founded?

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Probe CX was founded in 1979.

Probe CX

Outsourcing and Offshoring ConsultingVictoria, Australia1001-5000 Employees

Probe CX is a global customer experience organisation focused on creating environments where digitally-enabled CX thrives. A part of Probe Group, we enhance experiences with the right blend of people and technology to help our clients achieve their CX transformation goals. Partnering with organisations across more than 11 industries, our solutions help unlock trapped CX value.

We create meaningful interactions that exceed expectations through our digitally-powered, people-first approach. Rooted in a culture of diversity, accountability and respect, Probe CX designs scalable, end-to-end CX solutions by understanding the challenges of our clients, their employees and their customers.

From managed and outsourced services to intelligent automation and workforce transformation, our teams drive tangible results for businesses of all sizes. With over 40 years of experience building socially responsible and sustainable CX solutions, we are the partner of choice for next-generation driven CX.

Section iconCompany Overview

Headquarters
485 la Trobe Street Melbourne, Victoria 3000 Australia
NAICS Code
5416 - Management, Scientific, and Technical Consulting Services
Founded
1979
Employees
1001-5000

Section iconFunding & Financials

  • $50M$100M

    Probe CX's revenue is estimated to be in the range of $50M$100M

Section iconFunding & Financials

  • $50M$100M

    Probe CX's revenue is estimated to be in the range of $50M$100M

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