Pmweb
Technology, Information and InternetSão Paulo, Brazil201-500 Employees
Pmweb is a mid-sized technology company focused on customer relationship management, offering end-to-end services from implementation to strategy and ongoing operation of leading CRM platforms. It employs a proprietary lifecycle marketing methodology to manage the full customer journey for brands across retail, aviation, grocery, health, industry, and financial services, with work spanning Brazil and beyond. The firm maintains partnerships and certifications with major CRM platforms, evidencing its capability to design direct communications across channels such as email, push notifications, SMS, and WhatsApp. Based in São Paulo, Brazil, Pmweb has operated as a CRM leader for over 29 years, establishing itself as a Latin America specialist. It serves top brands as a full-service consultancy across multiple industries, applying its approach to optimize customer engagement and CRM strategies. A recent development includes Casas Bahia partnering with Pmweb Marketing Cloud Services in late 2024 to enhance CRM outcomes for Black Friday campaigns.