Performance Management Associates, Inc. Email Format

Motor Vehicle ManufacturingNorth Carolina, United States2-10 Employees

Performance Management Associates, Inc. operates in the motor vehicle manufacturing sector with a focus on customer retention, customer satisfaction, and dealership training. The company positions itself as a partner to dealers, designing and implementing tailored processes to measure and improve dealership performance rather than functioning as a CRM, mailer, marketing firm, or call center. Its approach emphasizes simplicity and measurable outcomes, drawing on more than 16 years of experience and a nationwide staff of associates who have firsthand dealership experience. Based in Charlotte, North Carolina, the firm serves hundreds of auto dealers across the United States, including relationships with several large dealer groups. A recent development highlights ongoing engagement with dealer clients to install and maintain these customized processes, underscoring its role as a practitioner-focused provider in automotive performance management.

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