People USA
Mental Health CareNew York, United States51-200 Employees
People USA is a nonprofit organization in the mental health field that operates as a peer-run service provider, developing and delivering crisis response and wellness services led by individuals who have personally faced mental health challenges, addiction, or trauma. Its approach emphasizes recovery, empathetic environments, and proactive engagement to shift the focus from illness to wellness, with claimed reductions in hospital use, incarceration, and overall healthcare costs. Based in Poughkeepsie, New York, the organization serves communities through its own programs and partnerships, including recently launched crisis support infrastructure and a dedicated warmline to extend non-crisis emotional support. The nonprofit’s mission centers on education, support, and empowerment to understand and address mental health, addiction, and social determinants of health, and its work has been described as having been studied and replicated in other regions. Recent developments include collaborations with Ulster County to operate a Crisis Support Center and the introduction of a new warmline number to broaden access to support.