Insights

Regulated Industry Focus OCI specializes in regulated and complex sectors, notably utilities, financial services, and insurance, indicating a strong opportunity for contact center services that require strict compliance, data security, and governance.

Canada-Only Delivery With all operations based in Canada, there is a clear alignment for Canadian regulators and clients seeking domestically-hosted contact centers, suggesting sales plays around data sovereignty, privacy, and local employment standards.

Specialized Insurance Support OCI collaborates with Optima Insurance Services to provide licensed insurance advisors for compliant sales and service, signaling cross-sell potential to life and regulated insurance product lines.

Mid-Market Growth Target Revenue range of 10 to 25 million and 201-500 employees position OCI in the mid-market with expansion opportunities in scalable, governance-heavy outsourcing deals for large utilities and financial services firms.

Tech & Security Fit Use of a mix of standard tech and security-conscious infrastructure aligns OCI with clients prioritizing data integrity and customer experience, creating a foothold for upsell around compliance, security, and analytics-enabled contact center solutions.

Similar companies to Optima Communications International

Optima Communications International Tech Stack

Optima Communications International uses 8 technology products and services including Usercentrics, WordPress, Salesforce, and more. Explore Optima Communications International's tech stack below.

Optima Communications International's Email Address Formats

Optima Communications International uses at least 2 email formats:
Optima Communications International Email FormatsExamplePercentage
First_Last@optima.netJohn_Doe@optima.net
96%
First@optima.netJohn@optima.net
4%

Frequently Asked Questions

What is Optima Communications International's phone number?

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You can contact Optima Communications International's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Optima Communications International's official website and social media links?

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Optima Communications International's official website is optima.net and has social profiles on LinkedIn.

How much revenue does Optima Communications International generate?

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As of August 2026, Optima Communications International's annual revenue is estimated to be $10M - $25M.

What is Optima Communications International's SIC code and NAICS code?

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Optima Communications International's SIC code is 7299 - Miscellaneous Personal Services, Not Elsewhere Classified and NAICS code is 5416 - Management, Scientific, and Technical Consulting Services.

How many employees does Optima Communications International have currently?

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As of August 2026, Optima Communications International has approximately 340 employees across 5 continents, including North America, Asia and Europe. Key team members include Vp Of Finance: H. W., President: D. M. and Director & Owner: L. B. Explore Optima Communications International's employee directory with LeadIQ.

What industry does Optima Communications International belong to?

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Optima Communications International operates in the Outsourcing and Offshoring Consulting industry.

What technology does Optima Communications International use?

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Optima Communications International's tech stack includes Usercentrics, WordPress, Salesforce, Microsoft SQL Server, Shopify, Microsoft Active Directory, Microsoft Azure and VMware.

What is Optima Communications International's email format?

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Optima Communications International's email format typically follows the pattern of First_Last@optima.net. Find more Optima Communications International email formats with LeadIQ.

When was Optima Communications International founded?

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Optima Communications International was founded in 1992.
Optima Communications International logo

Optima Communications International

Outsourcing and Offshoring ConsultingOntario, Canada201-500 Employees

Optima Communications International operates a contact center outsourcing business from Canada, focusing on regulated and complex sectors such as utilities, financial services, and insurance. Its delivery footprint is Canada-based, and it provides inbound and outbound support where accuracy, agent training, and governance are essential. The company handles sensitive customer interactions, including billing inquiries, service enrollments, and communications driven by regulatory requirements. OCI emphasizes regulatory compliance, data security, and customer-experience quality.

For life insurance and other regulated insurance products, OCI collaborates with its specialist affiliate, Optima Insurance Services, which provides licensed advisors for compliant sales and service engagements. The organization is based in Toronto, Ontario and serves utilities, financial services, and insurance clients from its Canada-based delivery model.

Section iconCompany Overview

Phone number
Website
optima.net
SIC Code
7299 - Miscellaneous Personal Services, Not Elsewhere Classified
NAICS Code
5416 - Management, Scientific, and Technical Consulting Services
Founded
1992
Employees
201-500

Section iconFunding & Financials

  • $10M - $25M

    Optima Communications International's revenue is estimated to be in the range of $10M - $25M

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