OnBrand24
Outsourcing and Offshoring ConsultingIowa, United States201-500 Employees
OnBrand24 is an outsourcing and offshoring consulting firm based in Iowa City, Iowa, with a 30-year track record in call center services. It provides both inbound and outbound call center operations, addressing front-office and back-office needs for a range of sectors. The company emphasizes established protocols to manage overflow and contingency scenarios, ensuring seamless agent support through partner vendors and around-the-clock availability. Its global footprint enables it to reach customers beyond its local base, serving industries such as catalog, eCommerce, retail, business services (membership and continuity programs), food and beverage, technology, healthcare, hospital, insurance, and manufacturing. It operates within the call center outsourcing space, focusing on improving customer engagement across the service continuum. In 2018, OnBrand24 was acquired by Marlowe Companies Inc., marking a notable shift in ownership.
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