Next IT Email Format
Software DevelopmentWashington, United States51-200 Employees
Next IT develops an AI software suite and conversational AI solutions that deploy intelligent virtual assistants for large enterprises. Its offerings are designed to improve customer experience, increase revenue, and reduce costs for Global 5000 organizations. The tools support enterprise intelligence and automation by enabling real-time, contextual, and secure automated conversations across customer and workforce interactions on digital and voice channels. The Alme Platform provides governance for AI deployments, enabling organizations to manage processes, policies, knowledge, and integrations while the virtual assistants handle complex questions and act across multiple data sources and devices. The company is based in Spokane Valley, Washington, and operates as part of Verint following a 2017 acquisition.