Metro de Madrid
Urban Transit ServicesCommunity of Madrid, Spain1001-5000 Employees
Metro de Madrid is a public organization responsible for managing the Madrid Metro network in the Community of Madrid. The system comprises more than 300 stations and roughly 300 kilometers of track, serving about two million travelers daily. It relies on a sizable workforce and is widely regarded for its focus on service quality, innovation, and accessibility. Based in the Madrid region, the organization operates within the urban transit sector and serves as a central component of regional public transport. In 2026, the network advanced its modernization and customer experience programs, including the introduction of direct bank card payments at turnstiles starting in June. The year also saw upgrades to passenger comfort, with air conditioning improvements on trains on Lines 1 and 5, and the deployment of hundreds of new transport card vending machines. Additionally, investments related to Line 11 expanded with new stations during the period.