Strong Community Focus Members 1st Federal Credit Union demonstrates a deep commitment to community engagement through partnerships with local organizations like the York County Food Bank and initiatives like Hunger-Free Thursdays, providing opportunities for targeted community-oriented financial products and sponsorships.
Growth and Expansion With nearly 60 branches across 11 counties and a large employee base exceeding 1,000 staff, the company is positioned for further regional expansion, creating opportunities to introduce new banking solutions, digital banking features, and branch-based financial services.
Digital Innovation The adoption of advanced tech tools such as IBM Cognos Analytics, Azure DevOps, and Python, along with launching services like MyConcierge, highlights a focus on digital transformation, opening avenues to sell integrated analytics, automation, and customer engagement platforms.
Recognition and Reputation Being named a Forbes Best-In-State Credit Union for multiple years enhances credibility and customer trust, making it easier to cross-sell innovative financial products, premium services, and tailored banking solutions to its loyal member base.
Financial Stability With revenues estimated between $250 million and $500 million and a sizable workforce, there’s a solid financial foundation for investing in new technology solutions, compliance services, and strategic partnerships to support sustained growth.