Majorel Egypt

Outsourcing and Offshoring ConsultingCairo, Egypt10001+ Employees

Majorel Egypt operates in the outsourcing and offshoring consulting space, providing complete, start-to-finish customer experience services for a range of clients. It serves digital-native brands and organizations in vertical sectors, helping them manage interactions across front- and back-office processes and digital engagement channels. The group emphasizes technology-augmented CX capabilities and offers Digital Consumer Engagement, CX Consulting, and a portfolio of proprietary digital solutions tailored to specific industries, along with strengths in content services and trust and safety. Its global model spans many countries and languages, enabling consideration of cultural nuances in CX delivery.

Based in Cairo, Majorel Egypt is part of a large, world-spanning services organization. Its client base includes brands seeking comprehensive CX management, content services, and trust-and-safety capabilities to support scale and risk management. A recent development illustrating the group's growth is the opening of a Detroit office in 2022. The organization emphasizes an entrepreneurial culture as part of its identity within the CX services landscape.

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