Security Upgrades Recent data breach visibility highlights a critical need for strengthened cybersecurity and HIPAA risk management. Opportunities exist to offer a comprehensive security assessment, HIPAA risk analysis, incident response planning, and a modernization of access controls including MFA and zero-trust, plus secure data backups and disaster recovery. Given the tech stack including Osano and Microsoft 365, there is potential to optimize consent management, data loss prevention, and cloud security to protect PHI across facilities.

Revenue Growth Leadership changes in finance and revenue cycle indicate a focus on optimizing billing and cash collection. Potential sales include end-to-end revenue cycle management and automation, denial management analytics, improved charge capture workflows, patient access and eligibility tools, and integrated dashboards that align with the EHR. A scalable solution could support mid-sized health networks across multiple clinics and hospitals.

Quality Partnerships Quality awards and HRSA CHQR recognition show an emphasis on value-based care and outcomes. A care management and population health analytics platform could help with risk stratification, proactive outreach, and performance reporting to meet program requirements. Opportunities exist to partner on interoperability, data sharing with payers, and patient engagement programs to improve cardiovascular and metabolic health outcomes.

Grant Opportunities External funding activity suggests openness to grant-supported programs. Propose grant management and program evaluation services, ROI modeling, and pre-built templates for outcomes tracking. A dedicated solution could help identify new grant opportunities, manage timelines, and report impact to funders.

Tech Modernization Active use of Microsoft 365 and web form tools indicates appetite for digital operations but room for modernization. Propose a unified digital platform that enhances online forms, patient intake, telehealth, scheduling, and secure messaging, integrated with the EHR and payer systems. Also offer privacy, security, and compliance automation, API integrations, and analytics to improve operational efficiency and patient experience.