Insights

Strong Funding Growth Lucidya's recent $30 million Series B funding and a $1.5 million grant demonstrate its solid financial backing and growth trajectory, indicating potential for expansion and increased investment in customer experience solutions.

Market Leadership Winning the 'Leading AI-Powered Platform for Customer Experience Management' award in Saudi Arabia positions Lucidya as a market leader in the region, making it an attractive partner for organizations seeking advanced CX AI solutions.

Innovative Platform The launch of their Enterprise AI Agent platform as part of their 2026 growth plan highlights their commitment to cutting-edge AI tools, providing sales opportunities with enterprises aiming to enhance customer engagement and retention through AI-driven automation.

Regional Expansion Active participation in major events like Web Summit Qatar and NextGen AI Summit indicates Lucidya's focus on regional growth, presenting prospects for organizations in MENA markets looking to adopt localized AI CX solutions.

Data Security & Compliance With full compliance to SOC2, GDPR, and Saudi data privacy laws, Lucidya appeals to highly regulated industries requiring secure and compliant customer experience platforms, opening doors for enterprise clients in sectors such as finance and telecommunications.

Lucidya Tech Stack

Lucidya uses 8 technology products and services including LottieFiles, Oracle, Atlassian Jira, and more. Explore Lucidya's tech stack below.

  • LottieFiles
    Design
  • Oracle
    Enterprise
  • Atlassian Jira
    Issue Trackers
  • Microsoft
    Miscellaneous
  • Kotlin
    Programming Languages
  • Linux
    Programming Languages
  • Google Analytics
    Web Analytics
  • CSS
    Web Tools And Plugins

Media & News

Lucidya's Email Address Formats

Lucidya uses at least 1 format(s):
Lucidya Email FormatsExamplePercentage
FLast@lucidya.comJDoe@lucidya.com
47%
Last@lucidya.comDoe@lucidya.com
4%
First@lucidya.comJohn@lucidya.com
2%
FLast@lucidya.comJDoe@lucidya.com
47%

Frequently Asked Questions

Where is Lucidya's headquarters located?

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Lucidya's main headquarters is located at Riyadh, Riyadh 13522 Saudi Arabia. The company has employees across 4 continents, including AsiaAfricaNorth America.

What is Lucidya's official website and social media links?

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Lucidya's official website is lucidya.com and has social profiles on LinkedInCrunchbase.

What is Lucidya's NAICS code?

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Lucidya's NAICS code is 5112 - Software Publishers.

How many employees does Lucidya have currently?

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As of March 2026, Lucidya has approximately 327 employees across 4 continents, including AsiaAfricaNorth America. Key team members include Chief Commercial Officer: M. A. S.Chief Financial Officer: C. S. D.Vice President Of Sales: S. A.. Explore Lucidya's employee directory with LeadIQ.

What industry does Lucidya belong to?

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Lucidya operates in the Software Development industry.

What technology does Lucidya use?

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Lucidya's tech stack includes LottieFilesOracleAtlassian JiraMicrosoftKotlinLinuxGoogle AnalyticsCSS.

What is Lucidya's email format?

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Lucidya's email format typically follows the pattern of FLast@lucidya.com. Find more Lucidya email formats with LeadIQ.

How much funding has Lucidya raised to date?

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As of March 2026, Lucidya has raised $30M in funding. The last funding round occurred on Jul 14, 2025 for $30M.

When was Lucidya founded?

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Lucidya was founded in 2016.

Lucidya

Software DevelopmentRiyadh, Saudi Arabia201-500 Employees

Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.

Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.
Lucidya maintains uncompromising data encryption and security through full compliance with SOC2, GDPR, US privacy laws (CCPA/CPRA and others), and NIST CSF, as well as Saudi PDPL and NCA frameworks for companies with MENA presence.

Section iconCompany Overview

Headquarters
Riyadh, Riyadh 13522 Saudi Arabia
NAICS Code
5112 - Software Publishers
Founded
2016
Employees
201-500

Section iconFunding & Financials

  • $30M

    Lucidya has raised a total of $30M of funding over 5 rounds. Their latest funding round was raised on Jul 14, 2025 in the amount of $30M.

  • $1M$10M

    Lucidya's revenue is estimated to be in the range of $1M$10M

Section iconFunding & Financials

  • $30M

    Lucidya has raised a total of $30M of funding over 5 rounds. Their latest funding round was raised on Jul 14, 2025 in the amount of $30M.

  • $1M$10M

    Lucidya's revenue is estimated to be in the range of $1M$10M

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