Insights

Growing Funding and Investment Lucidya has recently secured significant funding totaling $30 million, including a $1.5 million grant and SAR 5 million from Saudi Arabia's National Technology Development Program. This capital influx demonstrates strong investor confidence and provides an opportunity to position advanced CXM solutions for expanding market reach and product enhancements.

Regional Leadership Presence Recognized as the number one in Saudi Arabia and actively participating in major AI summits like the NextGen AI Summit 2025, Lucidya's regional prominence offers a strategic entry point to government agencies and large enterprises seeking localized AI-driven customer experience solutions.

Language and Cultural Expertise With a high 92% accuracy in analyzing 15 dialects and slang relevant to the Arab world, Lucidya's platform uniquely addresses its customers' need for highly personalized and culturally aligned engagement, providing a competitive edge in markets where language nuance is crucial.

Growing Customer Base and Revenue Potential Operating within a revenue range of 1 to 10 million dollars and targeting large enterprises, governments, and SMEs, Lucidya presents a compelling opportunity to offer scalable CXM solutions that cater to diverse client sizes, especially in the rapidly digitizing Middle Eastern markets.

Compliance and Data Security Focus Lucidya’s adherence to international security standards like SOC2, GDPR, and regional data laws underscores its commitment to data privacy, making its platform attractive to clients with stringent data security requirements seeking trustworthy and compliant CX solutions.

Lucidya | لوسيديا Tech Stack

Lucidya | لوسيديا uses 8 technology products and services including Salesforce, Kandji, Marketo, and more. Explore Lucidya | لوسيديا's tech stack below.

  • Salesforce
    Customer Relationship Management
  • Kandji
    Enterprise Mobility Management
  • Marketo
    Marketing Automation
  • PWA
    Miscellaneous
  • Monaco Editor
    Rich Text Editors
  • Yoast SEO Premium
    Search Engines
  • Userpilot
    User Onboarding
  • CSS
    Web Tools And Plugins

Lucidya | لوسيديا's Email Address Formats

Lucidya | لوسيديا uses at least 1 format(s):
Lucidya | لوسيديا Email FormatsExamplePercentage
FLast@lucidya.comJDoe@lucidya.com
47%
Last@lucidya.comDoe@lucidya.com
4%
First@lucidya.comJohn@lucidya.com
2%
FLast@lucidya.comJDoe@lucidya.com
47%

Frequently Asked Questions

Where is Lucidya | لوسيديا's headquarters located?

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Lucidya | لوسيديا's main headquarters is located at Anas bin Malik, Almalqa district, Riyadh, Riyadh 13522, SA. The company has employees across 4 continents, including AsiaAfricaEurope.

What is Lucidya | لوسيديا's official website and social media links?

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Lucidya | لوسيديا's official website is lucidya.com and has social profiles on LinkedInCrunchbase.

What is Lucidya | لوسيديا's NAICS code?

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Lucidya | لوسيديا's NAICS code is 5112 - Software Publishers.

How many employees does Lucidya | لوسيديا have currently?

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As of October 2025, Lucidya | لوسيديا has approximately 242 employees across 4 continents, including AsiaAfricaEurope. Key team members include Chief Commercial Officer: M. A. S.Chief Financial Officer: C. S. D.Vice President Marketing: Y. M.. Explore Lucidya | لوسيديا's employee directory with LeadIQ.

What industry does Lucidya | لوسيديا belong to?

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Lucidya | لوسيديا operates in the Software Development industry.

What technology does Lucidya | لوسيديا use?

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Lucidya | لوسيديا's tech stack includes SalesforceKandjiMarketoPWAMonaco EditorYoast SEO PremiumUserpilotCSS.

What is Lucidya | لوسيديا's email format?

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Lucidya | لوسيديا's email format typically follows the pattern of FLast@lucidya.com. Find more Lucidya | لوسيديا email formats with LeadIQ.

How much funding has Lucidya | لوسيديا raised to date?

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As of October 2025, Lucidya | لوسيديا has raised $30M in funding. The last funding round occurred on Jul 14, 2025 for $30M.

When was Lucidya | لوسيديا founded?

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Lucidya | لوسيديا was founded in 2016.

Lucidya | لوسيديا

Software DevelopmentSaudi Arabia201-500 Employees

Lucidya is an AI-powered unified customer experience platform (CXM) designed to support CX and Marketing leaders in large enterprises, governments, and SMEs. Our platform is tailored for organizations in the Arab world that need a unified, easy-to-use platform to manage their customer experiences and make data-driven decisions.

Lucidya’s AI-powered technology, combined with a deep understanding of the Arabic language and culture—with a remarkable 92% analysis accuracy of 15 different dialects and slang—allows businesses to engage with their customers in ways that are both accurate and personal. By offering real-time insights and engagement, Lucidya helps organizations optimize customer lifecycles, reduce costs, and drive growth—all in one single platform.

Lucidya is fully compliant with global and regional data privacy and security regulations, including SOC2 for data management standards, the SDAIA Personal Data Protection Law (PDPL) in Saudi Arabia, and GDPR for customers in the EU. Lucidya also adheres to the NIST Cybersecurity Framework (CSF), ensuring robust risk management practices, and complies with key US data privacy regulations such as CCPA/CPRA, UCPA, CTDPA, CPA, and VCDPA. This commitment ensures that our platform not only delivers actionable insights but also operates securely and protects the privacy of our customers’ data.

Section iconCompany Overview

Headquarters
Anas bin Malik, Almalqa district, Riyadh, Riyadh 13522, SA
NAICS Code
5112 - Software Publishers
Founded
2016
Employees
201-500

Section iconFunding & Financials

  • $30M

    Lucidya | لوسيديا has raised a total of $30M of funding over 5 rounds. Their latest funding round was raised on Jul 14, 2025 in the amount of $30M.

  • $1M$10M

    Lucidya | لوسيديا's revenue is estimated to be in the range of $1M$10M

Section iconFunding & Financials

  • $30M

    Lucidya | لوسيديا has raised a total of $30M of funding over 5 rounds. Their latest funding round was raised on Jul 14, 2025 in the amount of $30M.

  • $1M$10M

    Lucidya | لوسيديا's revenue is estimated to be in the range of $1M$10M

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