Insights

Stable revenue Loop operates in utilities with a revenue range of 10M-25M and a strong client tie to Yorkshire Water, indicating enterprise-grade contact centre and billing services potential for cross-sell and contract expansions with utility-focused clients.

People-first sales Award-winning workplace culture and high engagement indicators (Top 100 Best Places to Work, One Star Best Companies) suggest a service reliability advantage and strong referral potential; leverage as a differentiator when pitching to risk-averse utility buyers.

Compliance and quality ISO 9001 and Customer Service Excellence accreditations underscore a mature quality framework, offering opportunities to position Loop as a reliable partner for regulated or standards-driven procurement processes in utilities.

Digital efficiency Tech stack includes WordPress, Shopify, Microsoft 365 and analytics tools; potential to offer modernization, omnichannel enhancements, or analytics-driven improvements for client contact centres seeking digital transformation.

Industry positioning Strong association with Yorkshire Water and public recognition in Investors in People indicate potential for expansion within the regional water and utilities sector, as well as cross-sell to other regulated utility companies facing similar customer service needs.

Loop Customer Management Tech Stack

Loop Customer Management uses 8 technology products and services including WordPress, CookieYes, Shopify, and more. Explore Loop Customer Management's tech stack below.

WordPress

Content Management System

CookieYes

Cookie Compliance

Shopify

E-commerce

Microsoft 365

PWA

Miscellaneous

Google Analytics

Web Analytics

MonsterInsights

Web Platform Extensions

Apache HTTP Server

Web Servers

Loop Customer Management Email Formats	Example	Percentage
First.Last@loop.co.uk	John.Doe@loop.co.uk	77%
FLast@loop.co.uk	JDoe@loop.co.uk	23%

Loop Customer Management Email Formats

Example

Percentage

First.Last@loop.co.uk

John.Doe@loop.co.uk

77%

FLast@loop.co.uk

JDoe@loop.co.uk

23%

Frequently Asked Questions

What is Loop Customer Management's official website and social media links?

Loop Customer Management's official website is loop.co.uk and has social profiles on LinkedIn.

How much revenue does Loop Customer Management generate?

As of September 2026, Loop Customer Management's annual revenue is estimated to be $10M - $25M.

What is Loop Customer Management's NAICS code?

Loop Customer Management's NAICS code is 22 - Utilities.

How many employees does Loop Customer Management have currently?

As of September 2026, Loop Customer Management has approximately 98 employees across 1 continents, including Europe. Key team members include Ceo: K. W., Head Of Billing And Collections: T. S. and Head Of Integration And Improvement: S. W. Explore Loop Customer Management's employee directory with LeadIQ.

What industry does Loop Customer Management belong to?

Loop Customer Management operates in the Utilities industry.

What technology does Loop Customer Management use?

Loop Customer Management's tech stack includes WordPress, CookieYes, Shopify, Microsoft 365, PWA, Google Analytics, MonsterInsights and Apache HTTP Server.

What is Loop Customer Management's email format?

Loop Customer Management's email format typically follows the pattern of First.Last@loop.co.uk. Find more Loop Customer Management email formats with LeadIQ.

When was Loop Customer Management founded?

Loop Customer Management was founded in 2000.

Loop Customer Management

Q: What is Loop Customer Management's official website and social media links?

Loop Customer Management's official website is loop.co.uk. Loop Customer Management has social profiles on LinkedIn.

Q: How many employees does Loop Customer Management have currently?

Loop Customer Management has approximately 98 employees.

Q: What technology does Loop Customer Management use?

Loop Customer Management's tech stack includes MySQL, Google Analytics, Google Fonts API, Yoast SEO, Apache HTTP Server.

Q: What is Loop Customer Management's NAICS code?

Loop Customer Management's NAICS code is 22 (Utilities).

UtilitiesEngland, United Kingdom51-200 Employees

Loop Customer Management is a utilities-focused service provider based in Bradford, West Yorkshire, United Kingdom. Originating in April 2000 from within the Kelda Group, it originated to deliver managed customer services to its sister company Yorkshire Water, and has since grown to support a broader client base through contact centre operations and billing and income services. The company positions itself as a local managed services partner for utility operations, emphasizing a supportive workplace and formal accreditation programs, including ISO 9001 and a government standard for Customer Service Excellence. Loop employs a sizable workforce at its Bradford office and has earned recognition for workplace quality through multiple listings and awards, reflecting its emphasis on people and service standards. A recent development noted is its recognition as a Top 20 Gold Investors in People accredited employer, highlighting its continued focus on staff development in the context of its service delivery.

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