Growth momentum Livin Housing manages over 9,000 homes across County Durham and has an active growth trajectory with recent contract signings and partner collaborations, presenting opportunities to expand asset management services, maintenance partnerships, and technology-enabled tenant support programs.

Strategic partnerships Recent and ongoing partnerships with Mears Group, NE First Credit Union, Cornforth Partnership, and local colleges signal openness to collaborative programs, which creates sales opportunities for scalable housing services, financial inclusion initiatives, and skills training partnerships.

Awards and customer focus Award recognitions for Best Customer Experience and a co-designed tenant portal highlight Livin’s emphasis on user-centered services, indicating potential for upsell of customer experience platforms, digital onboarding, and data-driven engagement solutions.

Community well-being Creative wellbeing sessions and employment support programs show a commitment to holistic resident outcomes, suggesting opportunities to propose integrated wellbeing platforms, mental health support integrations, and work-readiness training services.

Digital readiness A tech stack including Vue.js, jQuery, and consumer-facing portals suggests appetite for modern, scalable digital solutions; targeted offerings could include modernization of housing portals, data analytics for housing operations, and secure fintech/payment integrations for residents.