Grant ripe Potential for targeted tech and operations upgrades to support grant administration and program delivery, given recent $2.4M grant and a history of expanding services across multiple counties.

Digital outreach Opportunity to provide digital engagement and compliance tools to support online assistance programs launched during COVID-19 and ongoing service delivery in Fulton, Montgomery, Schoharie and beyond.

Security & governance High priority for cybersecurity and data protection services to safeguard sensitive client information across a 51-200 employee legal aid network using Microsoft 365 and Barracuda Email Protection.

Practice enablement Scope to enhance private attorney involvement and partnerships with external counsel leveraging technology platforms to streamline case collaboration, filing, and documentation.

Community growth Cross-sell opportunities with local health and social services partnerships (e.g., St. Peter’s Health Partners) to expand integrated service offerings and fundraising initiatives across 16 counties.