Small utility Target Kempner Water Supply as a small municipal utility with modest employee size, suggesting a need for cost-effective, easy-to-implement solutions and streamlined vendor management.

Revenue scale With annual revenue in the mid tens of millions, pursue mid-market offerings such as OMS/CRM, utility-specific billing platforms, and scalable customer service tools that fit within their budget and growth plans.

Tech footprint Leverage their use of modern web and productivity tools (Microsoft 365, PHP, Webpack, Module Federation) to propose integrated IT solutions, cybersecurity hardening, and developer-friendly deployment options.

Sustainability angle Position water utility technology and operational efficiency improvements as sustainability-focused upgrades, appealing to regulatory alignment and potential grant or incentive programs.

Growth potential With a lean team, offer scalable, low-touch services such as managed IT, cloud migrations, and maintenance partnerships that reduce internal workload while enabling service expansion.