jewellerybox Ltd Email Format

RetailEngland, United Kingdom11-50 Employees

jewellerybox Ltd is an online jewellery retailer based in South London. It offers a large selection of genuine pieces, with over 8,000 sterling silver and 9ct gold designs. The company emphasizes direct sourcing from manufacturers to reduce costs while maintaining quality and design. It serves customers worldwide, handling up to 10,000 orders per week to more than 100 countries, and it is verified as an Assay Assured retailer by the Edinburgh Assay Office. These attributes collectively define its approach to online jewellery retail.

Founded in June 2014, jewellerybox operates from a Greenwich warehouse in London and maintains a small team. It is described as a Good Work Standard and Living Wage employer. The company prioritizes customer service, with a UK phone line answered within two rings and same-day email responses, and it offers a 30-day returns policy. In its market, jewellerybox sits in the retail jewellery segment as a direct-to-consumer operator that emphasizes affordability, authenticity, and efficient service.

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