IrisAgent Email Format
Technology, Information and InternetCalifornia, United States2-10 Employees
IrisAgent is a small technology company based in Mountain View, California, operating in the technology, information and internet sector. The firm provides AI-powered customer support automation that reduces the workload on agents by delivering automated answers, tagging, and workflows that enable scalable ticket handling. The platform supports chat, email, and voice channels and is designed to learn and adapt as needs evolve. IrisAgent targets organizations looking to improve customer support efficiency and satisfaction by automating repetitive tasks and reducing manual effort. The solution takes a comprehensive view of support operations, incorporating product and user context to identify why tickets arise from bugs, performance issues, or outages, and to guide workflows and operational improvements. In December 2025, the company announced AI-generated Custom Answers, which identify common questions from historical tickets and provide ready-to-use responses.