Claims cost optimization Investigation Solutions specializes in field investigations and SIU services to reduce claim settlement amounts, presenting a sales opportunity to insurers and self-insured entities seeking lower loss costs and faster triage on claims.

Experienced workforce With investigators averaging 18 years of experience, there is a compelling value proposition to target carriers and legal teams that require high-confidence, efficient investigations to improve settlement outcomes and defend against fraud.

Nationwide reach Nationwide field investigation capability enables cross-region coverage for carriers with multi-state claims, offering a scalable partner for centralized claims operations and consistent investigation quality.

Technology enablement Utilization of security and performance technologies such as secure email gateways, CDN, and analytics suggests a modern, reliable service. This can be leveraged to address data security, rapid reporting, and measurable performance metrics in client proposals.

Mid-market focus Size and revenue positioning indicate a mid-market profile that can be approached with tailored, high-value SIU and surveillance packages, including flexible pricing models and bundled services for mid-sized insurers and self-insured clients.