Intersoft International Email Format

IT Services and IT ConsultingNorth Holland, Netherlands11-50 Employees

Intersoft International is a small to mid-sized IT services and IT consulting firm based in Amsterdam, North Holland, that supports digital transformation by addressing customer experience and customer care challenges. It works with experienced consultants and engineers to extend client teams and to augment existing CRM and communications platforms with its CX feedback capabilities, supported by a managed-services model.

Its offerings center on collecting, consolidating, and reporting customer experience data, including the creation of a unified CX data lake to enable accurate KPI reporting for internal stakeholders and outsourcing partners. It also supports re-alignment of quality, knowledge, and reporting processes after centralisation or merger, offers ad-hoc manpower and insights during sudden customer-impact events, maintains ISO certifications for service quality, and provides ongoing or temporary human resources services.

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