Informis Health Solutions LLC

Outsourcing and Offshoring ConsultingIllinois, United States51-200 Employees

Informis Health Solutions, LLC (Informis) primary business is to answer calls that come from Medicare Advantage (MA) health plan marketing activities and enroll callers. The company works in the highly regulated health insurance and healthcare markets, primarily providing telesales, telebrokerage member acquisition services as well as member, provider and broker services to health plans that sell Medicare Advantage (MA) insurance plans. Through the development of innovative, member-centric, cloud based applications combined with call center and best practices expertise, Informis consistently produces enrollment rates 50% to over 300% higher than the competition, increasing revenue while reducing MA plans’ cost per enrollment. Informis offers plans telesales (pay for service) and telebrokerage (pay for performance) services, providing the flexibility to improve productivity, test new sales models and to rapidly expand into new markets. Informis also boasts the ability to rapidly, cost-effectively and massively scale up and down without compromising compliance or service quality. With a startup time that can be as short as a few weeks, and the ability to scale up to 500 Customer Service Representatives on demand, Informis can also provide overflow and after-hours call center coverage during AEP, helping to solve your CMS-mandated coverage requirement while managing costs and overcoming operational challenges.

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