Licensed and insured Imperial is state licensed, insured, bonded and covered by Workman’s Compensation, enabling full-service remodeling including plumbing and electrical. This positions them as a reliable partner for comprehensive projects and may appeal to clients seeking a one-stop contractor.

Competitive yet premium As a member of BKBG they leverage group buying to stay competitive with large discount stores while maintaining professional service. This suggests opportunities to target budget-conscious customers who still demand quality and a professional finish.

CAD design expertise Professional designers have used CAD since 1988 to design kitchens and baths for contractors, DIYers, and installers. Emphasize design-led renovations and turnkey solutions to attract customers who value accurate visualization and planning.

Strong referrals Over 70% of business comes from referrals and previous customers, indicating high customer satisfaction and a potential pipeline through referral programs, testimonials, and ambassador marketing to accelerate growth.

Project readiness Projects commence six to eight weeks after selections and sales agreement, with work starting only after all products arrive in-house. This highlights a disciplined project flow that can be marketed to customers seeking predictable timelines and reliable scheduling.