Reliability needs Focus on ancillary services and smart outage management solutions to address frequent outages and prolonged poor supply reported in Arepo and broader Lagos area.

Meter integrity Opportunity to offer meter verification, anti-tamper solutions, and prepaid meter support services in response to reports of meter manipulation and faulty prepaid meters.

theft controls Position loss prevention and anomaly detection offerings to help curb electricity theft and unauthorized connections highlighted by recent investigations.

Digital enablement Leverage their tech stack and Azure DevOps for enterprise-grade customer engagement platforms, billing modernization, and seamless service portals to reduce operational frictions.

Leadership transition Target IT and operations teams with scalable modernization projects as leadership shifts to acting CEO, signaling openness to strategic partners and new efficiency initiatives.