ICX Association Employee Directory
RetailKentucky, United States2-10 Employees
The Interactive Customer Experience Association (ICX Association) is a retail-focused organization based in Louisville, Kentucky, with 2 to 10 employees. It aims to connect B2C brands to technology that elevates the customer experience by partnering with suppliers to develop content through live and virtual events, downloadable resources, and social engagement via a members-only website section. The organization maintains a technology stack that includes WordPress, Twemoji, Google Fonts API, UPS, PHP, Cloudflare Bot Management, MediaElement.js, and AddThis. In November 2023, ICX Association expanded its partnerships with OpenTable to broaden opportunities for travelers by enabling on-site digital waitlists and reservations during airport experiences. The organization operates within the retail industry and maintains its website at icxa.org.