iCRM
Marketing and AdvertisingGeorgia, United States51-200 Employees
iCRM is an advertising services company based in Georgia, United States, offering a broad spectrum of CRM services that span strategy to implementation. Its work centers on helping organizations become more productive and profitable by aligning relationship strategies, programs, and processes with integrated marketing and CRM approaches, informed by research and employee skills development. The firm targets organizations seeking tailored CRM and customer experience solutions that improve customer operations and overall performance, supported by a focus on effective customer relationship management and ongoing program optimization. In the market, iCRM positions itself as a knowledge-driven partner that blends marketing and CRM expertise with technology and process improvement to drive CX-related outcomes. The company has a history of recognition for customer service through the NorthFace ScoreBoard Award program, reflecting a track record of service excellence across multiple years. The organization has grown to serve a diverse client base and operates with a workforce described in general terms, reflecting its role as a mid-sized professional services provider in the advertising services industry.