Digital Engagement Growth Icon Water's recent launch of an online portal and comprehensive customer engagement programs like Let's Talk Water and Wastewater indicate a strategic focus on enhancing digital interaction and customer experience, presenting opportunities for digital solution providers.
Infrastructure Investment With a planned $700 million investment in upgrading wastewater treatment facilities over the 2023–28 period, the company offers significant prospects for infrastructure, engineering, and environmental technology providers.
Community and Brand Presence Active participation in community events and sponsorships such as Lifeline Canberra and Music by the River highlights strong local brand positioning, creating potential avenues for marketing and community engagement solutions.
Technological Partnerships Utilizing diverse technology stacks including Bentley, Autodesk, and PHP suggests openness to innovative tech partnerships, particularly in areas like asset management, infrastructure design, and system modernization.
Customer Engagement Initiatives The launch of the 'Free the Poo' game and large-scale customer programs demonstrate a focus on engaging the public through creative and educational initiatives, offering opportunities for digital marketing, eco-education solutions, and interactive platforms.