iCall Services, Inc. Email Format
Outsourcing and Offshoring ConsultingIllinois, United States51-200 Employees
iCall Services, Inc. is a U.S.-based outsourcing and offshoring consulting company that designs and operates custom B2C and B2B contact center solutions. It emphasizes omnichannel customer service to ensure a seamless experience across touchpoints, tailoring each program to meet clients’ specific requirements and aiming to deliver domestic support at affordable prices. The firm serves a diverse range of industries and handles millions of customer interactions annually, focusing on maintaining customer engagement and loyalty for its clients. Based in Oglesby, Illinois, the company positions itself in the outsourcing services sector with Midwest facilities that support multiple time zones.