Strategic Platform IAG GBS operates as a central platform enabling scale and world-class expertise for a group of airlines, presenting a sales opportunity to offer integrated GBS services that extend beyond finance and procurement into technology and group-wide systems.

Innovation Focus The company emphasizes innovation and sustainability as core capabilities, suggesting opportunities to sell advanced analytics, process automation, and sustainability reporting solutions that align with their knowledge-creation and future aviation goals.

Tech Stack Fit Current technologies include Power Automate, Salesforce, Snowflake, Oracle PeopleSoft, ServiceNow and more, indicating receptivity to cloud, automation, data integration, and enterprise SaaS offerings that can enhance efficiency across operating airlines.

Global Scale With a diversified portfolio of major airline brands under IAG and a workforce of hundreds of employees in a centralized GBS, there is potential to upsell scale-enabled services, cybersecurity, and enterprise data solutions across the group.

Financial Scope Reported revenue in the lower-mid multi-million range presents a growth opportunity for cost-optimization services, managed services, and performance improvement programs that can demonstrably impact margins for the GBS function.