Insights

Loyalty scale HMC operates two proprietary global loyalty networks (CLUBHOTEL and VOILÀ) with extensive hotel partnerships, presenting a strong upsell path for premium properties seeking expanded loyalty reach and enhanced guest engagement.

Premium focus Targeting high-end hotels and affluent traveler segments, HMC’s paid membership loyalty model offers a premium channel for revenue growth, direct e-commerce, and higher guest lifetime value—a compelling opportunity for upscale hotel groups seeking differentiation.

Integrated turnkey HMC provides end-to-end loyalty solutions from concept to deployment and ongoing marketing, enabling fast time-to-value for hotels seeking to replace fragmented loyalty efforts with a single managed program.

Regional expansion With leadership hires in Asia Pacific and partnerships across Middle East and Africa, there are clear avenues to cross-sell regional CRM capabilities, localized programs, and partner-specific incentives to drive incremental bookings.

Growth potential Reported revenue in the mid-range of hundreds of millions and a mid-sized employee base indicate scalable operations that can accommodate larger hotel portfolios, suggesting opportunities to onboard mid-market and independent luxury properties seeking robust loyalty infrastructure.

Similar companies to Hospitality Marketing Concepts

Hospitality Marketing Concepts Tech Stack

Hospitality Marketing Concepts uses 8 technology products and services including RSS, WordPress, Zendesk, and more. Explore Hospitality Marketing Concepts's tech stack below.

  • RSS
    Content Management System
  • Content Management System
  • Documentation Tools
  • Microsoft Outlook
    Email
  • jQuery
    Javascript Libraries
  • Really Simple Discovery
    Miscellaneous
  • Platform As A Service

Media & News

Hospitality Marketing Concepts's Email Address Formats

Hospitality Marketing Concepts uses at least 8 email formats:
Hospitality Marketing Concepts Email FormatsExamplePercentage
LastF@clubhotel.comDoeJ@clubhotel.com
72%
First@clubhotel.comJohn@clubhotel.com
12%
FirstL@clubhotel.comJohnD@clubhotel.com
10%
L.First@clubhotel.comD.John@clubhotel.com
6%
First.Last@hmcloyalty.comJohn.Doe@hmcloyalty.com
45%
FLast@hmcloyalty.comJDoe@hmcloyalty.com
21%
FirstL@hmcloyalty.comJohnD@hmcloyalty.com
20%
First@hmcloyalty.comJohn@hmcloyalty.com
14%

Frequently Asked Questions

What is Hospitality Marketing Concepts's phone number?

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You can contact Hospitality Marketing Concepts's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Hospitality Marketing Concepts's official website and social media links?

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Hospitality Marketing Concepts's official website is hmcloyalty.com and has social profiles on LinkedIn.

How much revenue does Hospitality Marketing Concepts generate?

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As of September 2026, Hospitality Marketing Concepts's annual revenue is estimated to be $250M - $500M.

What is Hospitality Marketing Concepts's SIC code and NAICS code?

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Hospitality Marketing Concepts's SIC code is 7299 - Miscellaneous Personal Services, Not Elsewhere Classified and NAICS code is 7211 - Traveler Accommodation.

How many employees does Hospitality Marketing Concepts have currently?

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As of September 2026, Hospitality Marketing Concepts has approximately 347 employees across 6 continents, including Asia, North America and Africa. Key team members include Chief Operating Officer: T. F., Vice President & General Manager, Asia-Pacific: A. R. and Vice President Of Network Operations: A. R. Explore Hospitality Marketing Concepts's employee directory with LeadIQ.

What industry does Hospitality Marketing Concepts belong to?

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Hospitality Marketing Concepts operates in the Hospitality industry.

What technology does Hospitality Marketing Concepts use?

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Hospitality Marketing Concepts's tech stack includes RSS, WordPress, Zendesk, Microsoft 365, Microsoft Outlook, jQuery, Really Simple Discovery and Microsoft Azure.

What is Hospitality Marketing Concepts's email format?

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Hospitality Marketing Concepts's email format typically follows the pattern of LastF@clubhotel.com. Find more Hospitality Marketing Concepts email formats with LeadIQ.

When was Hospitality Marketing Concepts founded?

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Hospitality Marketing Concepts was founded in 1988.
Hospitality Marketing Concepts logo

Hospitality Marketing Concepts

HospitalityCalifornia, United States201-500 Employees

Hospitality Marketing Concepts provides outsourced database management and loyalty marketing programs for premium hotels, managing the full lifecycle from concept and design to IT deployment and ongoing marketing and customer service. Based in Newport Beach, California, the company pursues profitability by attracting and retaining repeat guests and enabling direct e-commerce channels to reduce the cost of doing business. Its services are aimed at premier hotels and the members who participate in their loyalty programs.

HMC operates two proprietary loyalty networks, CLUBHOTEL and VOILÀ Hotel Rewards. CLUBHOTEL, established in 1996, includes more than 720 luxury hotels across 52 countries and 447 cities, while VOILÀ groups over 250 four- and five-star independent hotels and luxury brands.

Section iconCompany Overview

Phone number
SIC Code
7299 - Miscellaneous Personal Services, Not Elsewhere Classified
NAICS Code
7211 - Traveler Accommodation
Founded
1988
Employees
201-500

Section iconFunding & Financials

  • $250M - $500M

    Hospitality Marketing Concepts's revenue is estimated to be in the range of $250M - $500M

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