Global delivery Position HGS as a global IT services and AI-enabled solutions provider with a globally local delivery model across 10 countries and 30 delivery centers to support multinational clients, highlighting upsell opportunities in nearshore and offshore automation, analytics, and back-office optimization.

Automation and AI Leverage HGS’s emphasis on automation, analytics, and AI to target enterprises seeking to scale intelligent customer experiences, recommending expansion into omnichannel customer care, RPA-driven process improvements, and AI-powered back-office workflows.

Industry scope Highlight the breadth of services from digital customer care to HR outsourcing and contact center solutions to identify cross-sell paths within mid- to large-size enterprises undergoing digital transformation and workforce optimization.

Technology stack Use HGS’s tech stack (Blue Prism, Oracle WebCenter Sites, Informatica, VMware, MySQL) to tailor proposals for clients with similar platform footprints, enabling faster wins through compatible integrations and reduced deployment risk.

Strategic partnerships Emphasize the backing of the Hinduja Group and the multi-billion-dollar backing to propose enterprise-grade security, governance, and scale-focused offerings, aligning with clients seeking robust, long-term IT and business services partnerships.