What departments does Help Lightning have?

Help Lightning has employees across 5 departments including Analytics, Operations, Sales, Marketing, Business Development.

What is the largest department at Help Lightning?

The largest department at Help Lightning is Analytics with 1 employees.

Where are Help Lightning employees located globally?

Help Lightning has employees across 2 continents and 3 countries including China, Israel, United States Of America.

How has Help Lightning's team size changed over time?

Help Lightning's team has decreased from approximately 17 to 10 employees based on available data.

Help Lightning Employee Directory

Software DevelopmentAlabama, United States11-50 Employees

Help Lightning is the remote assistance platform built for the people who keep the world running.

Field service organizations, technical support teams, and frontline workers use Help Lightning to get expert knowledge exactly where it's needed — without the cost, delay, or carbon footprint of a truck roll.

Resolving a single issue today can span multiple tools — texts, email chains, video calls, photos sent from personal devices. By the time the issue is closed, the context of how it was resolved is fragmented or gone entirely.

Help Lightning consolidates every interaction into a single Help Thread — one structured, secure workspace per issue combining chat, video, annotations, and file sharing. Every action and decision is captured in one place, creating an enterprise-grade audit trail that supports compliance, quality review, and institutional knowledge retention.

Core use cases:
Field service management · Remote diagnostics & troubleshooting · Equipment installation & commissioning · Technical training & onboarding · Contact center operations · Quality inspection

Customers across field service, manufacturing, medical devices, industrial equipment, and IT report measurable results: higher first-time fix rates, reduced travel costs, faster resolution times, and stronger service margins.

Available on Web, iOS, iPadOS, macOS, visionOS, and Android. Integrates with Salesforce, ServiceNow, and IFS.

Learn more at helplightning.com

Help Lightning Global Highlights

North America
27

United States Of America
27

Asia
4

China
3
Israel
1

Help Lightning's Leadership

A. R.
Vp Bizdev & Ar Innovation
Mobile Phone
Email
B. M.
Vice President Of Operations
Mobile Phone
Email
M. C.
Vice President Of Sales
Mobile Phone
Email
E. M.
Vice President, Customer Strategy
Mobile Phone
Email
T. G.
Svp Strategic Partnerships
Mobile Phone
Email
M. P.
Marketing Director
Mobile Phone
Email
J. C.
Business Development Representative
Mobile Phone
Email
Q. H.
高级软件工程师
Mobile Phone
Email

Help Lightning Employee Metrics

100%

50%

0%

2026

2025

Engineering
Business Development
Customer Success
Entrepreneurship
Product Management
Other
Quality Assurance
Accounting

Contact profiles from Help Lightning

Name

Title

Contact Info

Location

Last Update

A. R.
Vp Bizdev & Ar Innovation
Mobile Phone
Email
Israel
May 29, 2026
E. M.
Vice President, Customer Strategy
Mobile Phone
Email
United StatesFlorida
Apr 15, 2026
T. G.
Svp Strategic Partnerships
Mobile Phone
Email
United States
Mar 25, 2026
B. M.
Vice President Of Operations
Mobile Phone
Email
May 26, 2025
M. C.
Vice President Of Sales
Mobile Phone
Email
United StatesMassachusetts
Sep 24, 2025
M. P.
Marketing Director
Mobile Phone
Email
Feb 04, 2024
J. C.
Business Development Representative
Mobile Phone
Email
Jun 04, 2024
Q. H.
高级软件工程师
Mobile Phone
Email
ChinaBeijing
Mar 23, 2026

Frequently Asked Questions

What is Help Lightning known for?

Help Lightning was founded in 2016 operates in the Software Development industry. The company's main headquarters is located in 1500 1st Avenue North Birmingham, Alabama 35203 United States; you can contact the main corporate office by phone at

+1-800-651-****

. Explore Help Lightning's company overview page for more information.

What is Help Lightning's most common email format?

Help Lightning employees' email format typically follows the pattern of . Trying to find reliable and up-to-date employee contact data? Find more Help Lightning email formats with LeadIQ.

How many employees does Help Lightning have currently?

Help Lightning has approximately 18 employees as of June 2026. These team members are located across 2 continents, including North AmericaAsia.

Who are Help Lightning's key employees and leadership?

As of June 2026, Help Lightning's key employees include:

Vp Bizdev & Ar Innovation: A. R.
Vice President Of Operations: B. M.
Vice President Of Sales: M. C.
Vice President, Customer Strategy: E. M.
Svp Strategic Partnerships: T. G.

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Help Lightning Employee Directory

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