Insights

Proven ROI Moments HBCS reports clear ROI in revenue cycle improvements, including a 20% lift in total collections, a 37% increase in self-pay collections, up to a 65% reduction in inventory, a 74% faster average speed to answer, and 98% patient satisfaction. These outcomes provide a strong ROI narrative for CFOs and revenue cycle leaders when proposing pilots or broader engagements.

Long-Term Partnerships HBCS has secured enduring, end-to-end RCM partnerships, such as a 10-year engagement with The Brooklyn Hospital Center and a 15-year partnership with VHC Health. This track record supports selling multi-year contracts and systematic, system-wide expansions across hospital networks.

Acquisition Momentum Recent news shows Med-Metrix expanding through the acquisition and integration of Vitalware from Health Catalyst, indicating the ability to rapidly extend capabilities and cross-sell analytics and patient access modules to existing and new hospital customers.

Tech-Enabled Transformation The company's cloud-native tech stack (Terraform, GitLab CI, SQL Server, AWS ECS, Python) enables scalable automation and data-driven workflows, creating opportunities to upsell AI-assisted denial management, predictive cash forecasting, and other automation solutions during RCM transformations.

Mid-Market Targeting With a mid-market profile (201-500 employees, 100-250M revenue) and demonstrated success in large hospital partnerships, target regional health systems and multi-site networks seeking an integrated, end-to-end RCM platform and long-term vendor stability, leveraging existing success stories and long-duration contracts to win new logos.

HBCS Tech Stack

HBCS uses 8 technology products and services including ISO, HashiCorp Terraform, GitLab CI, and more. Explore HBCS's tech stack below.

  • ISO
    Certificates
  • HashiCorp Terraform
    Configuration Management
  • GitLab CI
    Continuous Integration
  • Microsoft SQL Server
    Database
  • SolarWinds
    Enterprise
  • Amazon ECS
    Infrastructure As A Service
  • Wireshark
    IT Infrastructure Monitoring
  • Python
    Programming Languages

Media & News

HBCS's Email Address Formats

HBCS uses at least 3 format(s):
HBCS Email FormatsExamplePercentage
First.Last@hbcs.orgJohn.Doe@hbcs.org
93%
LastF@hbcs.orgDoeJ@hbcs.org
5%
First.Middle@hbcs.orgJohn.Michael@hbcs.org
1%
Last@hbcs.orgDoe@hbcs.org
1%
First.Last@hbcsrevcycle.comJohn.Doe@hbcsrevcycle.com
93%
Last@hbcsrevcycle.comDoe@hbcsrevcycle.com
6%
First.MiddleLast@hbcsrevcycle.comJohn.MichaelDoe@hbcsrevcycle.com
1%
FLast@med-metrix.comJDoe@med-metrix.com
94%
Last_First@med-metrix.comDoe_John@med-metrix.com
4%
First.Last@med-metrix.comJohn.Doe@med-metrix.com
1%
Last.First@med-metrix.comDoe.John@med-metrix.com
1%

Frequently Asked Questions

Where is HBCS's headquarters located?

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HBCS's main headquarters is located at 118 Lukens Drive New Castle, Delaware 19720 United States. The company has employees across 6 continents, including North AmericaAsiaEurope.

What is HBCS's phone number?

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You can contact HBCS's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is HBCS's official website and social media links?

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HBCS's official website is med-metrix.com and has social profiles on LinkedInCrunchbase.

What is HBCS's NAICS code?

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HBCS's NAICS code is 62 - Health Care and Social Assistance.

How many employees does HBCS have currently?

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As of May 2026, HBCS has approximately 335 employees across 6 continents, including North AmericaAsiaEurope. Key team members include Cfo: K. H.Cfo: K. H.Vice President Operations: S. W.. Explore HBCS's employee directory with LeadIQ.

What industry does HBCS belong to?

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HBCS operates in the Hospitals and Health Care industry.

What technology does HBCS use?

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HBCS's tech stack includes ISOHashiCorp TerraformGitLab CIMicrosoft SQL ServerSolarWindsAmazon ECSWiresharkPython.

What is HBCS's email format?

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HBCS's email format typically follows the pattern of First.Last@hbcs.org. Find more HBCS email formats with LeadIQ.

How much funding has HBCS raised to date?

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As of May 2026, HBCS has raised $18M in funding. The last funding round occurred on Oct 14, 2009 for $18M.

When was HBCS founded?

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HBCS was founded in 1985.

HBCS

Hospitals and Health CareDelaware, United States201-500 Employees

HBCS is a healthcare services company focused on helping hospitals and health systems manage the revenue cycle. By combining integrated technology platforms with industry expertise, it aims to optimize reimbursement and reduce bad debt through services including virtual patient registration, insurance reimbursement, and patient account resolution. For more than 35 years, hospitals and health systems have turned to HBCS to support patient relationships and financial stability, with outcomes including a 20% increase in collections, up to a 65% reduction in inventory, a 37% rise in self-pay collections, a 74% improvement in average speed to answer, and 98% satisfaction based on automated post-call surveys. Based in New Castle, Delaware, HBCS operates in the Hospitals and Health Care industry and maintains a sizeable workforce. Recent industry reporting notes that Med-Metrix expanded its portfolio in June 2026 with the acquisition of Vitalware from Health Catalyst.

Section iconCompany Overview

Headquarters
118 Lukens Drive New Castle, Delaware 19720 United States
Phone number
NAICS Code
62 - Health Care and Social Assistance
Founded
1985
Employees
201-500

Section iconFunding & Financials

  • $18M

    HBCS has raised a total of $18M of funding over 1 rounds. Their latest funding round was raised on Oct 14, 2009 in the amount of $18M.

  • $100M$250M

    HBCS's revenue is estimated to be in the range of $100M$250M

Section iconFunding & Financials

  • $18M

    HBCS has raised a total of $18M of funding over 1 rounds. Their latest funding round was raised on Oct 14, 2009 in the amount of $18M.

  • $100M$250M

    HBCS's revenue is estimated to be in the range of $100M$250M

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