Hastings Humans Email Format

TelecommunicationsTexas, United States2-10 Employees

Hastings Humans is a small telecommunications firm based in Austin, Texas, offering a full-service contact center and phone answering service. It supports a human-powered approach, providing interactions that are lower in cost than an in-house call center and, compared with IVR, aim to deliver a more personal customer service experience. The company has earned the ATSI Award of Excellence for 27 consecutive years, reflecting long-standing industry recognition. 

Hastings Humans serves clients across the United States in a range of sectors, including attorneys, doctors, and service companies, with organizations ranging from startups to multinational enterprises. It operates with a small team and focuses on delivering a human touch in customer interactions. A notable recent development includes a 2022 partnership with Adams & Reese LLP, illustrating collaboration with professional services firms.

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