Digital Engagement Growth Capitalize on the existing social and video channels (YouTube, Facebook) and Intercom to drive member onboarding, engagement, and retention, with Salesforce powered donor journeys and analytics to measure impact.
CRM and Fundraising Enhance nonprofit fundraising capabilities beyond current Salesforce use with targeted donor segmentation, recurring gift programs, event registrations, grant tracking, and automated workflows.
Expansion Ops Enablement As a global multi-city network, standardize operations using Rippling for HR and payroll, Google Workspace for collaboration, and Salesforce for centralized data to support rapid city launches.
Data Driven Outreach Leverage Hotjar insights to optimize ministry website and landing pages for events and campaigns, turning visitor data into actionable dashboards for leadership decisions.
Partnerships and Volunteers Use Salesforce and Intercom to manage partnerships and volunteer pipelines across city nodes, enabling efficient onboarding, communications, and performance tracking.