Global Contact Services (GCS) Email Format
Outsourcing and Offshoring ConsultingNorth Carolina, United States501-1000 Employees
Global Contact Services (GCS) is an outsourcing and offshoring consultancy focused on customer service delivery within call center environments. The company provides outsourced contract center support, whether by staffing and managing an internal center, operating a dedicated site, or managing a program in blended or shared centers, with an emphasis on meeting technology requirements and delivering high CSAT results.