Gemeente Amsterdam, Innovatie Email Format

Public Policy OfficesNorth Holland, Netherlands51-200 Employees

Gemeente Amsterdam, Innovatie operates as the City of Amsterdam’s Digitalisation, Innovation and Information cluster, a unit within the public policy framework. Its mandate is to provide accessible and reliable digital services for residents, businesses and visitors, supporting all municipal tasks with effective digital solutions and information provision. The cluster helps the city keep pace with digital developments and uses data and technology to achieve municipal objectives. It also ensures city staff have the digital tools and information they need to perform their duties.

Based in Amsterdam, North Holland, the cluster is a mid-sized unit within the city administration. A notable recent development is the December 2025 collaboration with Capgemini and Microsoft to develop Chat with History, a chatbot designed to open Amsterdam's history to the public.

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