FirstWatch Email Format
Software DevelopmentCalifornia, United States201-500 Employees
FirstWatch provides a web-based, real-time data analysis and dashboard platform for public safety and health operations. Authorized users can drill into charts, graphs, and maps to identify trends, patterns, and geographic clusters of incident information based on their own criteria. The system supports situational awareness and performance monitoring for 911, EMS, fire, and law enforcement teams, drawing data from multiple sources in real time. It handles more than 45,000 real-time records daily from 9-1-1 CAD systems and related feeds, enabling automated alerts and timely insights. The platform is used across numerous metro areas in the US and Canada, representing more than 300 public safety agencies. Based in Carlsbad, California, FirstWatch operates in the software development space and has engaged in partnerships and initiatives to advance EMS quality measures and public safety data use, including a 2020 collaboration with the National EMS Quality Alliance.